We went from version 3.7 to 3.12 and now we cannot start the GT controller with below message.
How do I fix this ?
The reason that happens is that new tools have been used and they are not installed. 2 Main ones:
VCRE (Visual C Redistributable)
Setup (Graphical setup library for the GT controller)
You have to download the tools from the GTUS ftp site:
Directory: GT-MIC Software/…
Please download the highlighted items in blue and run them on the GT controller, that should take care of the problem