Graph Tech USA

RMA Forms

RMA Number Request Form

Fill out the form below, or download the PDF.

RMA PDF Form

Contact Person:

Email:

Phone Number:

Address:

Country:

City:

State/Province:

Zip:

Inkjet Information (if applicable):

Raptor

EZ54/108

EZ54/108M

EZ65

Hydra

Other Parts

Serial Number:

Head Hours:

Ink Type Installed:

Ink Requested:

Head Version:

Firepulse Version:

SG RIP Version:

SG/GT108 FPGA Version:

SG/GT108 Pneumatic Version:

SG/GT108 IP Address:

Controller Information (Type and Version):

Controller Serial Number:

Microsoft Version:

Editor GT Version:

Tracker CPU Version:

RTX Version:

License File ID:

Industrial or Desktop:

GT/EZ Part Return (if applicable):

GT Part Number:

Quantity

GT Part Number:

Quantity

GT Part Number:

Quantity

Super Tracker (if applicable):

Serial Number:

Version Number:

Quantity:

Mag Encoder (if applicable):

Serial Number:

Version Number:

Quantity:

Please Check The Options Below:

If you're interested in a Base Unit or Inkjet Swap.

If you're interested in a Standard Evaluation.

If you’re interested in an Expedited Evaluation (You agree to pay double the labor cost of the evaluation).

If you’re interested in a Base Unit, Controller, or Inkjet Upgrade.

If you want GTUS to send clogged jets for Manufacturer Diagnostics (additional cost of $1,500 per JA). (For GT printers only. Service not offered for EZ inkjets).

Please describe the equipment problems and expectations below:

Please print a test pattern, take a picture, and upload the image for inkjets & base units.

Graph Tech USA

RMA Forms

RMA Number Request Form

Inkjet Information (if applicable):

Controller Information (Type and Version):

GT/EZ Part Return (if applicable):

Super Tracker (if applicable):

Mag Encoder (if applicable):

Please Check The Options Below:

Please describe the equipment problems and expectations below:

Graph-Tech USA

Support

Newsletter