Issue
I have a GT-Jet 72 with 1,000 hours operation. It is working fine, no Jetouts, but I want to exchange it for a GT-Jet 64 because I need more print width.
I have a GT-Jet 72 with 1,000 hours operation. It is working fine, no Jetouts, but I want to return it.
This policy is in trial period and can change any time. Please ask GT.
Possible outcome
Provided we have a market for the GT-Jet you are returning and we have a 2nd hand GT-Jet 64 available, we will sell you this 2nd hand, refurbished GT-Jet 64 in perfect working condition with a warranty of 6 months for 65% of its list price. We need a PO for this.
For returned GT-Jets including base unit, head and ink supply, we will pay up to 30% of the list price but we want to check them first and we will report accordingly. You need to an RMA for this.
Above applies to inkjets sold directly by Graph-Tech to end customers. If done through OEMs, note that we cannot give the usual discount but 20%.
Example 72 to 64 direct
GT-Jet 72 complete list price 45,000 CHF x 30% = 13,500 CHF
Graph-Tech would make a credit note of 13,500 CHF or about $11,070 to the end user.
GT-Jet 64 complete list price 69,500 CHF x 65% = 45,175 CHF
Graph-Tech would ask the end user for a PO of 45,175 CHF or about $37,043.
The exchange total cost for the end user would be 31,675 CHF or $25,973
Example 72 to 64 through OEM
GT-Jet 72 complete list price 45,000 CHF x 30% = 13,500 CHF
Graph-Tech would make a credit note of 13,500 CHF or about $11,070 to the OEM
GT-Jet 64 complete list price, refurbished 69,500 CHF x 65% = 45,175 CHF
GT-Jet 64 to OEM 45,175 CHF x 80% = 36,140 CHF
Graph-Tech would ask the OEM for a PO of 36,140 CHF or about $29,635.
The exchange total cost for the OEM would be 22,640 CHF or $18,565
Example 72 return
Provided we have a market for the GT-Jet you are returning, for returned GT-Jets including base unit, head and ink supply, we will pay up to 30% of the list price but we want to check them first and we will report accordingly. You need to an RMA for this.
GT-Jet 72 complete list price 45,000 CHF x 30% = 13,500 CHF
Example 72 refurbished sold through OEM
We would refurbish for example a GT-Jet 72 head, make it like new and sell it for 65% of the list price.
GT-Jet 72 complete list price 45,000 CHF x 65% = 29,250 CHF
Above applies to inkjets sold directly by Graph-Tech to end customers. If done through OEMs, note that we cannot give the usual discount but 20%. That is, we would sell a refurbished GT-Jet 72 to an OEM for:
GT-Jet 72 to OEM 29,250 CHF x 80% = 23,400 CHF
Example 64 refurbished sold through OEM
We would refurbish for example a GT-Jet 64 head, make it like new and sell it for 65% of the list price.
GT-Jet 64 complete list price 62,500 CHF x 65% = 40,625 CHF
Above applies to inkjets sold directly by Graph-Tech to end customers. If done through OEMs, note that we cannot give the usual discount but 30%. That is, we would sell a refurbished GT-Jet 64 to an OEM for:
GT-Jet 64 to OEM 40,625 CHF x 70% = 28,437 CHF