News & Events

Expiring License

Issue

 

Due to different license agreements, certain license files need to be renewed periodically. You will receive a warning plenty ahead of time (30 days).

What do I need to do?

 

Email the license file, id, and mac to support@graphtech.us

 

If a controller:

Go to D:/EditorGT/user/system and look for the license file gt_PCNAME, PCNAME_id.txt (contains the id for the OS), PCNAME_mac.txt (contains the mac of the PC).

The files will look like: gt_GT-2015-4001, GT-2015-4001_id.txt, GT-2015-8001_mac.txt. Send those 3 files.

 

If an eZ-inkjet:

Send the serial number shown in the screen

 

If a Numerator:

Send the file SendToGT.txt which contains both the PCname and the mac address of the PC.

 

If a PDF2BMP:

Send the file SendToGT.txt which contains both the PCname and the mac address of the PC.

 

 

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