Issue
Due to different license agreements, certain license files need to be renewed periodically. You will receive a warning plenty ahead of time (30 days).
What do I need to do?
Email the license file, id, and mac to support@graphtech.us
If a controller:
Go to D:/EditorGT/user/system and look for the license file gt_PCNAME, PCNAME_id.txt (contains the id for the OS), PCNAME_mac.txt (contains the mac of the PC).
The files will look like: gt_GT-2015-4001, GT-2015-4001_id.txt, GT-2015-8001_mac.txt. Send those 3 files.
If an eZ-inkjet:
Send the serial number shown in the screen
If a Numerator:
Send the file SendToGT.txt which contains both the PCname and the mac address of the PC.
If a PDF2BMP:
Send the file SendToGT.txt which contains both the PCname and the mac address of the PC.