Ask Markus

General The customer needs to produce from data that is in another PC, a so called bridge PC. The customer runs proprietary software and de-encrypts data, manages data, and, perhaps more importantly, has to join the company domain according to internal procedures....

I have an old-style Graph-Tech Controller with the proprietary cards in a Desktop or Rack PC and I need to upgrade to a Windows 10 and SuperTracker system. How do I do it? To have a smooth transition from old GT controller to the New Super tracker, please carefully...

Printing Thousands of Variable Bitmaps with the Raptor or Domino-K600 Replacing a Kodak We replaced a Kodak inkjet with a K600. We want to print thousands of bitmaps with the Raptor or K600 which we will prepare but the inkjet allows only 200 variable bitmaps per box....

General This document shows how to enter the RTX64 license number and some information about windows 10. Unlike older RTX, RTX64 makes you enter a long key while the Windows 10 is connected to the internet. Apparently, it connects the license to the harddisk. That is,...

Issue I want to rip and print PDF files in real-time with the Kyocera integrated into the GT controller, I want to print odd pages with inkjet 1 and even pages with inkjet 2. How do I do that? 83157 PDF Workstation with GTUS conversion software for first server. 50%...

Issue I have to decide whether to buy an MCS Eagle or a GTUS eZ-inkjet. What is the difference between both ? Let’s check the head technology The MCS Eagle, like the Raptor we sell, is based on Kyocera heads that came out around 8 years ago. They have 16 rows of...

Issue I want to print a label with a zebra printer that contains just the products that made it to the end of the machine (false reads with an “X” in front, plus 2 texts from the data file. This works from version 3.13P68 on. Setup: Set in...

Issue I want to print a label with a zebra printer that contains just the products that made it to the end of the machine (false reads with an “X” in front, plus 2 texts from the data file. This works from version 3.13P68 on. Setup: Set in...

Issue I get stops in the inkjet after 500 or 1,5000 products, randomly. Please make sure of below. Settings of the inkjet mini PC Go to All Programs/RTX/Intervalzero and make sure in RTX properties / Control / Settings That it is set exactly like below. To...

Issue I get “Please set the voltages at least once on power cycle”What do I do ? Explanation We used to set the voltage every time at start production, that takes 20-40 seconds. Now, we only set it once to save time starting production. Set voltage If it says...

Issue I need to update the firmware of the eZ-inkjet. The current software for Rev 3 driver boards is E004_001s and the fpga is X110_000n The current software for Rev 5 driver boards is E004_000u and the fpga is L005_001f How do I do that ? How do I know what Rev...

Issue I need to program and track an RFID EPC tag. How do I do that ? Setup Setup the data as you are used to, that is, select here what you want to encode. RFID-Serial is treated like an inkjet that gets triggered after a distance from a reference (PD1 here) The...

Issue I want to print with your eZ-inkjet from PDF files. How do I do that ? Procedure You select the PDF file you want to print You select the record number in that file you want to start on You press print Background The eZ-inkjet prints bitmaps prepared from PDF by...

Issue I want to drive a 2” (8 HP cartridges) inc.jet HP from Arraygraphics. How do I do that ? This works from GTUS version 3.14 P1k. Remember, the GT controller just sends the variable data, in horizontal 300 dpi. You have to initialize the inc.jet with the jetgui...

Issue Our back office needs each job statistics after finishing producing a file. How do I do that ? Procedure: go to statistics by pressing this button Press the job button Save the job statistics here, reset them with this button   Input the directory and name...

  Use of the different sections: clearing shoot of all jets stitch of modules within one head, angle, stitch of multiple heads angle calibration over 3 jets angle shown over density, stitch alignment over density encoder,...

Issue How do the user levels work ? Remember: you are responsible to hold expert or supervisor passwords secret. They can be changed any time if you think they are compromised. You can also buy a security key option from GT, whereby all user levels are defined by...

Issue I need to update the tracker. How do I do this ? The SuperTracker is a linux-based microcontroller that communicates via tcp/ip. The programs gets loaded to the microcontroller and fpga with every boot. Thus, one just needs to download the program to the right...

Issue I have a BX from Videojet printing on cards. What makes your eZ-inkjet better ? Which one should I take ? Short-circuit Decision Helper If you absolutely want a system If you want to print 2” @ 128 dpi, fast (1,000 fpm) or on a product 5-10 mm away with ink that...

Issue I have to decide whether to buy an MCS Eagle or a GTUS eZ-inkjet. What is the difference between both ? Let’s check the head technology The MCS Eagle, like the Raptor we sell, is based on Kyocera heads that came out around 8 years ago. They have 16 rows of...

Issue I have to decide whether to buy a Domino K600, an MCS Eagle, a Delta from AZ, or an eZ-inkjet from GTUS. What is the difference between them ? In short We think that the Ricoh head is definitively better for mailing, card, and any other single product...

Issue I have to decide whether to buy a Domino K600, an MCS Eagle, a Delta from AZ, or an eZ-inkjet from GTUS. What is the difference between them ? In short We think that the Ricoh head is definitively better for mailing, card, and any other single product...

Issue The GT64 I got repaired somewhere else does not print as good as the ones you repair and it got a bunch of jetouts after a couple of hundreds hours. With yours I got thousands of hours. DO NOT ACCEPT THIS KIND OF QUALITY, YOUR PRINT WILL LOOK AS BAD ! What makes...

Issue I update my axode 180 to grade barcodes. How do I set up the controller ? Procedure: go to reader and select Match test. In text write what you want to allow: A to C here

How Netplwiz Uncheck “Users must enter a name …” Set the password when prompted (make sure it is the same as in user accounts. Better make a Admin account as a fall back)) Restart Setting Go to machine setting and GT dryers, if you already have for example a UV lamp...

Issue I have a plasma gun which I want to switch on only when a product passes PD1 and if no product comes for 10 seconds, I want to switch it off. Of course, I want to switch it also off, if the corresponding belt stops so that it does not burn my belt. How do I do...

Issue I want to get the hexadecimal number sent by gluelogix, convert it to a decimal number, combine it with a number and calculate a mod10 check digit. How do I do that ? Tested with 3.13 P92. Setup Set in d:/editorgt/user/system/arguments.txt reader0 –mtl 1 This...

Issue I want to get the hexadecimal number sent by gluelogix, convert it to a decimal number, combine it with a number and calculate a mod10 check digit. How do I do that ? Tested with 3.13 P92. Setup Set in d:/editorgt/user/system/arguments.txt reader0 –mtl 1 This...

Issue I want to get the hexadecimal number sent by gluelogix, convert it to a decimal number, combine it with a number and calculate a mod10 check digit. How do I do that ? Tested with 3.13 P92. Setup Set in d:/editorgt/user/system/arguments.txt reader0 –mtl 1 This...

Issue I want to include a quality record in my files and kick them out at a gate. How do I do that ? By the way, this principle applies to any signal you want set that depends on data, like adding for example a sticker to a magazine, reminding a customer to renew the...

Issue I want to print a label with a zebra printer that contains just the products that made it to the end of the machine (false reads with an “X” in front, plus 2 texts from the data file. This works from version 3.13P68 on. Setup: Set in...

    In the eZ-PC there are 2 programs that get started up: exe that talks to the controller and ez_jet.exe, makes the bitmap to be printed in d:/temp exe that talks between ez_receive.exe and lycos, reads bitmap and sends it to lycos      ...

Issue I want to use a different name than EAN128, I want to call it GS1-128. This works from version 3.13P72 on. Setup: Set in d:/editorgt/barcodename.txt and rename your barcode. Remember that you cannot erase any, just put your denomination in front of it followed...

Subject: Access security System User Identification via Magnetic Chips The Jarltech is a particularly secure Access System that is easily integrated into the controller. Different users are identified by the POS system through small magnetic chips (keys). Every key...

Issue   I want to rip and print PDF files in real-time with the eZ-inkjet or Kyocera integrated into the GT controller. I just want to spool data, no readers needed, no reorder. How do I do that? Use PDF2BMP.exe from GTUS! I want to change the resolution so that...

Issue   I want to rip and print PDF files in real-time with the eZ-inkjet or Kyocera integrated into the GT controller. I just want to spool data, no readers needed, no reorder. How do I do that? Use PDF2BMP.exe from GTUS! I want to change the resolution so that...

Issue The meniscus vacuum is among the most important elements for a good working DOD inkjet. The meniscus vacuum just holds up enough the ink so that it does not drop out of the piezo. If you have to little vacuum the ink will sag or even drop out of the head. If you...

Issue   I want to read the unique id (UID) off a RFID card or label, if I can read the 16 bytes UID, I want to log it together with the date and time. If I cannot read it I want to reject or mark the product, it is obviously a bad product.   Setup (this works...

Issue The meniscus vacuum is among the most important elements for a good working DOD inkjet. The meniscus vacuum just holds up enough the ink so that it does not drop out of the piezo. If you have to little vacuum the ink will sag or even drop out of the head. If you...

Issue   I want to input the offset between the pens. How do I do that?   Setup (this works from version 3.30 P16)        

Issue   I want to input the offset between the pens. How do I do that? I want to run an MPP. I want to set the sparse spit command with certain inks. I want to set my ink parameters. Note: this runs from 3.30 P20 and you need the GT36 driver plus the GTUS on yes...

Issue I have a machine that will run products in sequence (1,2,3,4,5,6,…) but it will have miss-matches or bad products along the line. I want to print a label with a zebra printer that contains just the products that made it to the end of the machine. This works from...

Issue   I want to input the offset between the pens. How do I do that? I want to run an MPP. I want to set the sparse spit command with certain inks. I want to set my ink parameters. Note: this runs from 3.30 P20 and you need the GT36 driver plus the GTUS on yes...

General   Both the tracker and the Supertracker allow to tracking a product by means of 4 shaft encoders and photocells that are placed on a machine.   Similarities: Both work with the standard GT controller software. Both can handle up to 16 input/outputs...

Version   How do I test an eZ-inkjet before shipping it? Fill the ink in that the customer expects and do the following tests: Check that you have a released software version for the controller, tracker, lykos, fpga, cabinet, etc. Meniscus Vacuum Test: check that...

Issue   I need to print the IMB code, how do I do that?